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Mitel 5000

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Mitel 5000 phone system

This release introduces the new innovative Mitel 5215 and 5220 IP phones, which support the open SIP (Session Initiation Protocol) as well as the Mitel MiNet protocol. Both the 5215 and 5220 IP phones can be deployed as remote teleworker sets that act as fully featured extensions off a corporate network anywhere in the world via a secure and encrypted media and signaling path. The optional Line Interface Module allows these phones to automatically fail over to the PSTN in the event of a WAN failure or the initiation of a 911 call. This release also enables the support of the Mitel 5207 IP Phone designed for enabling key system functionality.

Enterprise Management

The new Mitel enterprise management suite provides system, network and real time management tools that increase productivity, simplify management tasks and ensure maximum network efficiency. These new tools introduce graphical topology views, network inventory details, network health monitoring and real-time voice quality assessment and monitoring, all through a single interface.

Enhanced Mobility and Hotdesking

802.11 wireless phones from SpectraLink and DECT wireless phones from DeTeWe are now supported. DECT is the de facto wireless protocol throughout Europe. Each 3300 ICP now supports up to 700 wireless phones per controller, providing mobile users with intuitive access to the entire suite of corporate telephony features.

In addition to wireless handsets, the platform now provides multi-site resilient hotdesking, allowing users to log into an IP phone anywhere in the network and instantly have that phone adopt the user's complete profile including all user programmable keys and functions.

Embedded Messaging

Embedded unified messaging and voice mail is available within each 3300 ICP, allowing users to have their voice mails forwarded to their email and to manage all their messages from one place. The 3300 ICP now supports and dynamically manages embedded and download enabled recorded announcements and music-on-hold audio files eliminating the need for external devices.

 

Mitel 5000 Communications Platform

The Mitel 5000 Communications Platform enables organizations to blend their voice system into their data network, creating a cost-effective, efficient communications environment. 

The 5000 CP solutions offers a hybrid communications platform, allowing businesses to network geographically dispersed employees and locations, whether they're connecting offices and applications together over a data network, or deploying digital and IP phones to on-site employees. 5000 CP solutions support multiple software applications, resulting in operational efficiencies and a foundation for a more flexible infrastructure.

The 5000 software has been built on a platform that efficiently combines the best of both data network and digital architectures.



Business Productivity:

 

 



  • Optimized to support Voice over IP
  • Digital phone support
  • Supports Mitel multi-protocol phones
  • IP networking capability is native and ready for use
  • Basic voice mail is built into the system
  • Embedded Standard Unified Messaging
  • Provides voice mail storage on compact flash
  • Offers compact, data form-factor design
  • Features a Linux-based operating system
  • Full-featured WAN survivability within a networked system
  • Enables remote database programming
  • Offers web-based diagnostics
  • 5550 IP Console

 

Phones and Peripherals:

 

  • Mitel 8600 Series IP Phone
  • Mitel 5300 Series IP Phone
  • Mitel SoftPhone
  • Mitel 8500 Series Digital Phone
  • Legacy Inter-Tel Digital Phone
  • Mitel Gigabit Ethernet Stand
  • Mitel Wireless LAN Stand
  • Mitel PC Attendant Console

 

Applications Support:

 

 

  • Mitel Audio & Web Conferencing
  • Mitel Unified Communicator 5000
  • Mitel Enterprise Messaging
  • Mitel NuPoint Messaging
  • Contact Center Business Edition
  • Contact Center Enterprise Edition
  • Mitel Contact Center Suite  
  • Mitel System Manager
  • Mitel Application Suite
  • OAISYS Tracer Call Logging & Recording

 


Business Productivity:





  • Seamless IP networking across multiple sites
  • Up to 999 controllers as a single system to support over 60,000 IP ports
  • Full feature transparency across a cluster of controllers
  • Hardware redundancy and software resiliency  
  • Industry-standard SIP trunking and SIP line side support
  • Support for industry-standard networking protocols   
  • 500+ telephony features
  • Embedded Standard Unified Messaging
  • Support for the broadest range of IP desktop devices  
  • Mobile Extension  
  • Hot Desking  
  • Industry-standard APIs and support for third-party applications

 

Phones and Peripherals:

 

 

  • Mitel 5200 Series IP Phone
  • Mitel 5300 Series IP Phone
  • Mitel SoftPhone
  • SIP Compliant Desktop Devices
  • Mitel 4000 Series Digital Phone
  • Mitel Gigabit Ethernet Stand
  • Mitel Wireless LAN Stand
  • Mitel Line Interface Module
  • Mitel 5310 IP Conference Unit
  • Mitel 5550 IP Console